This service is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website. This page only contains information about the MOT reminders service, available at www.gov.uk/mot-reminder and www.gov.uk/stop-mot-reminder.
Using this service
This service is run by the Driver & Vehicle Standards Agency. We want as many people as possible to be able to use this service. For example, that means you should be able to:
We’ve also made the text in the service as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you have difficulty using this service, contact us by:
As part of providing this service, we may need to send you messages or documents. We’ll ask you how you want us to send messages or documents to you, but contact us if you need them in a different format. For example large print, audio recording or braille.
Reporting accessibility problems with this service
We’re always looking to improve the accessibility of this service. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: https://www.gov.uk/contact-dvsa.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter to help you complete the service in person.
Find out how to contact us at www.gov.uk/contact-dvsa.
Technical information about this service’s accessibility
Driver & Vehicle Standards Agency is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This service is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Non-compliance with the accessibility regulations
Content that’s not within the scope of the accessibility regulations
What we’re doing to improve accessibility
We’ll carry out on-going internal audits to check the accessibility of this service as well as taking feedback from users.
Any required changes will be planned into our continuous improvement work for this service.
This accessibility statement will be updated based on any issues we identify or any changes we make to address any issues raised.
Preparation of this accessibility statement
This statement was prepared on 28 July 2022.
This Digital Accessibility Centre tested the website between 9 and 20 March 2020 and checked for compliance with WCAG 2.1 AA. You can find out more about them at https://digitalaccessibilitycentre.org/.
We carried out further automated and manual testing on 12 August 2022 and updated this statement. The testing was carried out internally by the Driver & Vehicle Standards Agency.